[Resolved]  Oyo Rooms — complaint regarding worst experience in oyo hotels

Address:Jaipur, Rajasthan, 302006

- 19 nov

Sir,
I have a complain with oyo last time when i checked in with oyo hotels i faced numerous problem. I have a booking of rooms with oyo in two different hotels for two different days. The first hotel has asked me to leave the hotel as soon as possible because the hotel was booked for some ceremony and in second hotel when i checked in there., at the time of checked out they asked for the laundry charges.. I don't think so that the people who checked in with oyo are asked for laundry charges. I had a worst experience with oyo.
Sir i want you to take some serious action on this conditions otherwise i will never book a room from oyo
And sir if its possible i want my money back from both the hotels because i paid for the expenses i never made
I hardly a request to take some serious action
Date of the incident 19 and 20 nov 2017
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Dec 29, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Complaint comments 

Comments

Dear sir
I have stay 1 night at oyo 2973 & room no.204 but room service is very poor & bad
OYO Rooms Customer Care's response, Nov 29, 2017
Verified Support
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologize for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID here or send us at oyo4u@oyorooms.com and we'll look into the matter for you.

Regards
Team OYO

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