[Resolved] Oyo Rooms — complaints about amount not updated in bookings

Sambhav1967

from Kargil, Jammu and Kashmir

Address:	Gurgaon, Haryana, 122001
Website:	Www.Oyorooms. Com

Seriously a bad experience with oyo rooms, actually i have done payment trough net banking and at that time due to family issues, i have not make trip. Booking personal tell me that when you will create new booking then this payment will update against that booking. But now i have created new bookings but no body response on that mail. My mail id is sambhav. [protected]@gmail.com i had already mail on [protected]@oyorooms.com and on [protected]@oyorooms.com but issue not resolved yet. My contact no is [protected]

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Nov 11, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

OYO Rooms Customer Care's response Dear Sambhav,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO

Verified Support

Oct 10, 2017

OYO Rooms Customer Care's response Dear Sambhav,

We hope we were able to resolve your concern. The payment has been updated. Do let us know if you need any other assistance, we would be glad to assist.

Team OYO