[Resolved]  Oyo Rooms — complete cheat in name of good service. did not expect this level from oyo

Address:	Kolkata, West Bengal
Website:	Oyo

I booked a oyo room named as oyo 6159 coral residency in kolkata. I booked this room for 1201 rs. For one day on 8th oct to 9th oct morning. It is a complete cheat as the pic shown in oyo app was complete different and what room i got was so pathetic. No one will 1201 rs for such thing and when i asked them to change my room, an excuse was given that is no other rooms are vacant, as i had l already deposited money for this room i had no other option than staying there. This was not the ending, in night around 2:00 am the a. C. Shutter completely fell down on floor which was near to my bed. I could have got hurt. It created that much noise in night i was completely scared. After tis when i looked for someone for help. There was no one to help me out. No good service was provided. Washroom gate was nit getting closed. I could not feel that i am in an oyo room but feeling like i was staying in some public guest house. Even that thing would be better than this. As i am using oyo rooms more than 2 years each month as i have travel purposes. Never experienced such crap with oyo name. Hope this thing would be solved otherwise no one could trust oyo. I would like to ask for my refund as it was not safe there to stay and was noy realy worth it. Thank you