[Resolved] Oyo Rooms — complimentary breakfast and poor service of hotel

[Resolved] Oyo Rooms — complimentary breakfast and poor service of hotel

N Neha601 from Bengaluru, Karnataka

We have booked hotel pulkeshi in banglore. This hotel doesn't have any kitchen and moreover doesn't provide any complimentary for first 2 days. And on 4th day provided very poor quality and cold breakfast. Service is very poor as we have to call minimum 20 times for one thing. Pathetic. Even we ordered tea and they have not given. They are charging double. Why such disgusting hotel are registered in oyo. Their hospitality is zero. If possible i would give it negative rating. Was this information helpful? No (0) Yes (0)
Dec 14, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 OYO Rooms Customer Care's response Dear Neha, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO
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Comments

Archit Gwari

from Delhi, Delhi

Very unhygienic room lots of sewage
I have clicked pics aswell would never book a. Oyo room again

OYO Rooms Customer Care's response, Nov 13, 2018

Verified Support

Dear Archit,

We sincerely apologise for the trouble caused. We'll look into the matter for you. Kindly share your booking ID/contact no. with us.

Regards,
Team OYO