Oyo Rooms — complimentary breakfast is not provided
A
ajitkumar2016
from Bengaluru, Karnataka
Address:
New Delhi, Delhi
I booked oyo hotel spot-on 36646 royal village goa. I booked hotel in august for 3rd oct to 7th october.
Booking id : dtay3724
It was showing complimentary breakfast included at the time of booking. During check-in hotel staff told complimentary breakfast is not giving at check-in date. But next day i and my wife went for breakfast hotel staff told breakfast is not there in booking. But at the time of booking complimentary breakfast was included. Even first day at the time of checkin hotel staff can told breakfast is not included in package than telling complimentary breakfast is not giving in booking date. I spend rs 1500 in last 4 days for breakfast. But at the time of booking complimentary breakfast was included. I want 1500 as compensation from oyo for this kind of issue.
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
OYO Rooms Customer Care's response Hi, We are extremely sorry for the troublesome experience. Rest assured that we will take this matter to closure at the earliest. Kindly give us some time to get it checked.
Regards,
Team Oyo
Verified Support
Oct 19, 2019
OYO Rooms Customer Care's response Our team tried to get in touch but the attempt went unsuccessful. Please provide an alternate/feasible time to get in touch.
Oct 19, 2019
Updated by ajitkumar2016 Alternate number : [protected].
Dec 31, 2019
Updated by ajitkumar2016 Alternate number : [protected]
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