While trying to book room for hotel prabhupada in puri as advertised through their website they confirmed my booking. Then as we called the hotel manager directly he said that the hotel was not even tied with oyo.
So when i called back the oyo contact number they said they will be looking into the matter.
After 15 minutes i get an sms that my booking have been cancelled. The exact sms is pasted below.
This sort of harassment is not at all acceptable and i am at a lost of word on how much further i would have been harassed if i had not called the hotel in advance. I will be travelling with my old parents and relatives and these sort o[censored]tter cheating is not acceptable.
"booking update - azko9526
Dear sumeli,
We have updated your booking at oyo 7641 hotel prabhupadacheck-in: 28th feb, 09 am onwards
Check-out: 3rd mar till 08 am
No. Of rooms: 5
Number of guests: 10 adults
Hotel name: hotel prabhupada
Address: swargdwar, marine drive road, puri
Map link: http://bit.ly/2fCMCxQ
For help, call [protected]
*tnc-please carry a valid govt. Issued address id proof (Pan cards not valid) with address not in the same city as the hotel.
Hi sumeli, we are sorry to disappoint you. Your request is logged under case id 4172158. Oyo guestline [protected]."
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