I booked a room on the oyo app for 2434 sw loop 410 location. There was a confirmation given. Mr. And mrs. Pradip bhakta said the check in time was 3 despite the confirmation showing 12. Further more they said they were going to rent me the room because the room is too cheap since i had booked it on the app. My card already shows the charge. He insists he has no responsibility over whether or not the app shows his location as being available to book, how much money it says it is on the app or what the check time is indicated on the app. He also became very aggressive and started calling me stupid for thinking i could get a room for the price on the oyo app.
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Jul 12, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2019
OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.
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