[Resolved]  Oyo Rooms — defective service against booking id achg7041 hotel pelican bhubaneswar

I had booked a room through oyo app booking claiming that it was very good had 4 star review. As i was travelling with my mother aged79 though ok Deluxe room and paid for it online. After reaching at night shocked to see no lift at ground floor level. Went to room 303 room was at best shabby. Got another shock that
no hot water at in bathroom.
Next morning got sight of food plates with left over food was lying since night Again after complaints was given risky water heater
This took lot of time and had to cancel my plan for city visit. This is clear case of cheating. Through app tried to complain about conditions. But didn't get a satisfactory outcome