[Resolved]  Oyo Rooms — Delay in Refund of payment

Address:

kochi

Dear Sir,

On 1 december 2022, I had booked my room by making the full payment at time of booking in google pay of Rs. 438.When I arrived at the hotel, the hotel owner had intimated me that payment was not made by me and payment details were not reflecting in his OYO online app.So at that moment i had again made the payment of Rs.563 on google pay.
So I want refund of amount Rs.438 from oyo team.I have tried to reach the OYO customer contact but they are not responding the issue and disconnecting the call.
So request you to raise the my compliant and look in the matter and make the refund of my money as soon as possible.
I hereby attach my details of booking and google pay payment details:
Booking ID:SA8F4034
Customer name: S pratyush
Mobile no.[protected]