[Resolved] Oyo Rooms — delayed refund

Pratyush Parmar

from Hyderabad, Telangana

Address:

500089

OYO Booking ID: HLVU0375
I requested to refund my money against HLVU0375 as the hotels which were provided by me denied me check-in in Mahabalewar, MH. Upon confirming with OYO rep they initiated my refund on 20th MAY, 2019 which is yet to be received. Every single time I mail or call they they are saying that the refund will be initiated within 7-14 days. I have details mails exchanges with OYO where everytime they have accepted that refund will be processed.

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Jul 19, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Please give us some time to review your case and we will get back to you soon with an update. Appreciate your patience.