[Resolved]  Oyo Rooms — demanded more money and informed rooms are not available

Address:Pune, Maharashtra, 411040

I have booked almost one month back and reference number is bxvy4523. The booking was at oyo 15115 (Hotel ramchandran residency tirupati).
I reached hotel on 6th september at around 9pm. Manager (Mr. Sunil) informed me that no rooms are available and i was shocked... He said talk to oyo. I called oyo... But unfortunately no one could help me... And ultimately hotel started asking me extra 700/- and with all his blackmail behavior, i had to pay rs. 300/- extra and was really torture at night 10 pm.
I am corporate customer for oyo and almost every week, i travel and use oyo. This is first time bad experience. You need to cancel this hotel licenec for oyo, teach them lessons... And refund my entire amout with senior people (Oyo) apology letter. Else i will circulate this message to media. Regards prakash tambe ([protected])
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
OYO Rooms Customer Care's response
Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
Verified Support
Sep 10, 2018
OYO Rooms Customer Care's response
Dear Guest!

Our concern team tried calling but couldn't get connected with you. Please share a suitable time to connect with you so that we can assist you with the same.

Regards
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information