[Resolved] Oyo Rooms — denial of accommodation after payment

Rathnakumar2289

from Kanchipuram, Tamil Nadu

Address:	Tiruchirappalli, Tamil Nadu
Website:	www.oyorooms.com

I have booked 2 rooms in oyo and even got confirmation call. When i reached the place my accomodation was denied stating that all rooms are booked offline. How can they deny accomodation after booking confirmation. This is very bad experience and i'm standing on road at night 1 am. I am going to file consumer complaint against oyo and agrs sree devi residency (18276)

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Nov 21, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

OYO Rooms Customer Care's response We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact no. with us.

Regards,
Team OYO