[Resolved] Oyo Rooms — denied check in by the hotel manager | |||
I booked a room for 3 person in hotel kamdhenu booking id khsu9534. But at the time of check in hotel manager denied to check in stating that we are not allowing this room booking thorugh oyo. Talk with oyo customer care. May times i called your customer care no. But i think your all customer care executive are not want to work. This is ridicules to treat a customer. My team is waiting at reception of the hotel. Was this information helpful? | |||
Jun 26, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 24, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO Verified Support May 24, 2019 OYO Rooms Customer Care's response We apologize for the inconvenience you had to face. Our team has sent an Email on the registered mail ID. Kindly acknowledge that. We assure you we'll take care of your future stays. Let us know for any other assistance.
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