[Resolved]  Oyo Rooms — denied check in due to low tariff issue

Address:Gandhinagar, Gujarat, 382030

I booked one hotel in haridwar with booking
Id d

Dear sagarsojitra, we have received your payment and we look forward to host you for confirmed booking stde0457 at oyo 10592 hotel ganga palace. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 1st jun, 12 pm onwards
Check-out: 2nd jun till 11 am
No. Of rooms: 3 classic (2x) rooms
Number of guests: 7 adults
Hotel name: ganga palace
Address: delhi haridwar bypass road, haridwar

Map link: http://bit.ly/2kCmRlF
Hotel reception: [protected]
*t&c - every guest must carry an original govt. Issued address id proof (Pan cards not valid). Please don't carry outside food.

Hotel denied checkin due to low tarrif issue. Called oyo customer care, but they hangup after 20 min of wait.

Raise ticket but not get answer.

Send message on whats app but didnt get answer.

How can i get my refund money back..?
+4 photos
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Jul 5, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you soon.

Regards
Team OYO
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