Oyo Rooms — Denied checkin and did not get refund for the same

Oyo Rooms — Denied checkin and did not get refund for the same

R Roshni.1234 Dec 9, 2022 Dec 9, 2022 This thread was updated on Dec 9, 2022

I had booked OYO 10018 grand residency from 08-Nov-2022 to 11-Nov-2022. On reaching the hotel on 08-Nov-2022, i was denied check in as the hotel said it could not find my booking on their system. On contacting OYO customer service, they agreed it was a technical issue from OYO and assured me that they would give me a refund. It's been a month of constant follow up. I have still not received any refund from their end. Please find a screenshot of the ticket raised for this issue. Please help. +1 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related OYO Rooms reviews

View all 6582 OYO Rooms Reviews

Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Dec 9, 2022

Verified Support

Hi, we truly empathize with the concern raised by you, please provide us with your booking ID/ contact details over Dm to help us navigate through a complete investigation further. ~Team OYO