[Resolved] Oyo Rooms — Denied Checkin from app booking
P
Pratiksb
from Nagpur Urban, Maharashtra
Jan 11, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
I booked room on oyo app at hotel chandra inn 29392 on dated 25th december.
But at the time of checkin they denied to accept my booking saying they no more accept booking via oyo. I told them that I have already paid for booking but they insisted to book offline and pay entire floor price. I had no option but to return and find another stay option. I want refund for payment I made on oyo app for booking as I was not been provided with room. I have shared screenshot of my booking. Kindly refund as soon as possible.
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Mar 26, 2023
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Hi, as checked, we have processed your request for a refund from our end 0n 27/12/2022. It takes 7-14 working days (excluding Saturday, Sunday and bank holidays) for it to reflect in your account. In case of any queries please feel free to reach out to us.
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