[Resolved]  Oyo Rooms — denied invoice of cab provided by oyo holidays with booking id rsjl0284

Oyo is not providing me invoice of cab provided for the holiday package rsjl0284.

They are ready to provide invoice of the complete package where they will not mention the split fare of cab.

But my father needs the cab fare bill for claiming lfc from his bank. Where they will consider the amount spend on cab only.

Also the bill has to be in my father's name as he paid the amount.

Also while booking the package i had mentioned this.
In response they had said we will check on this. Now after the trip is completed they are denying me to give the bill.

Please help me getting the cab bill with below details.
1. Bill should be in name father sailendra samal. Although i booked the package, he paid the whole amount.
2. Bill should include passenger names.
3. Places travelled with distance and date. (E. G ahmedabad to rajkot on 12th oct - 200 kms)
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Dec 6, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Nov 02, 2018
Updated by AbhijitSamal
Hi,

Any updates?
Please expedite as I need to submit the bills.

Thanks,
Abhijit
Verified Support
Nov 04, 2018
OYO Rooms Customer Care's response
Dear Abhijit,

We believe that our team got in touch with you and assisted you in regards with your concern related to the invoice. Be assured that we'll share the performa Invoice for the overall booking and you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO
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