Oyo Rooms — denied room stay in the name of ajay joshi comprising 12 members in kanyakumari in tour package id number th-wpyc3896.

Oyo Rooms — denied room stay in the name of ajay joshi comprising 12 members in kanyakumari in tour package id number th-wpyc3896.

M Man Singh Thakur

During the journey on day two when we were going to check in the hotel beul residency near kanyakumari it was denied by the hotel management due to reasons well known to them.in the meantime we tried to call and contact oyo on the number and email provided to us in the voucher of booking in the name of ajay joshi comprising 12 members for 7n/8d against id number Th-wpyc3896. Email id joshi. [protected]@gmail.com Finally we were on roads in the dark of night with ladies and veterans. At last having no other choice we had to take hotel on our own by paying extra money. How can this be compensated for by the company?? Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 02, 2020 OYO Rooms Customer Care's response Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Thankyou for sharing your booking details, our concerned team will get in touch with you soon. Regards, Team OYO Jan 08, 2020 Updated by Man Singh Thakur No response from team Oyo till date regarding our complaint Kindly do resolve at the earliest.
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