[Resolved] Oyo Rooms — denied to give room after booking room one month back

 
1 Review
Railway station road ujjain, Ujjain, Madhya Pradesh, India
 vicky+ on Apr 21, 2019
After booking confirmation via messages and call they (Hotel park palace ujjain) deny to provide the one month ago booked room to my mother and father late night at 12am hapardzardly they had checked in other hotel in mid night. My parent was travelled from raipur to ujjain. Hotel said that they have already inform to oyo. They have cheated us and my parent were suffeted a lot
Plz do needfull

denied to give room after booking room one month back
Complaint marked as Resolved May 24, 2019

Complaint Status


[Apr 21, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Apr 23, 2019
Thank you for sharing your valuable feedback. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.~SJ
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - denied to give room after booking room one month back