Oyo Rooms — denying the room booking and paid amount four months advance.

Booking id: coze5128 four months back amount was fully paid for planned family vacation including senior citizens and kids but now oyo has been boycotted banned in mount abu by all hotels and property owner is denying the booking. I need oyo to provide resolution this is causing lot of inconvenience, trouble and pain. Chasing call center since last 10 hrs but no resolution yet.