[Resolved] Oyo Rooms — denying the room & unethical behaviour by oyo
A
abhijit_22
from Mumbai, Maharashtra
I have booked a room by oyo on 26th july (Ref id is dhes8732). When i went for check in, hotelier denied me to give the room & asked me to call oyo assist. I called customer care no 3 times. Every time after listening me, they put me on hold & then disconnect the call. Then i couldnt connect the no. I wait at the reception counter for an hour but couldnt get any assist. I have all the required screenshots & recordings which can be submitted to consumer court.
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Sep 6, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2019
OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you soon.
Regards
Team OYO
Verified Support
Jul 30, 2019
OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.~Dk
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