[Resolved] Oyo Rooms — Did not get booking confirmation from OYO rooms side | |
On 13th December 2020 I booked a room at the hotel (Halcony Hillside Apollo), but didn't get room booked confirmation from OYO rooms side/Hotel and amount had also been deducted from my account. I was booked that hotel from date 14th December 2020 to 17th December 2020. I spoke to OYO rooms customer care and above mentioned Hotel person as well, they said that your amount had been debited to OYO rooms but your booking is still pending or not get approved yet. Due to such inconvenience services from OYO side I didn't get booked room at above mentioned hotel. That's why I need refund. Could you please let me know when I get refund. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 15, 2020 OYO Rooms Customer Care's response Hi, we at OYO are here for you. Please share your contact details so that we can get in touch with you at the earliest.Regards, Team OYO | |
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