Oyo Rooms — did not get refund for the booking that I cancelled on 01/11/2019 | |
I had booked in oyo rooms - 26243 lake market kalighat on 08/09/2019. Booking id alim-4751 with check in date 07/12/2019 and check out date 08/12/2019. I cancelled my booking on 01/11/2019 for which i got a confirmation mail from oyorooms on the same date stating that amount of rs. 3184/- will be refunded within 7-14 working days. However, even after 1 month, i have not yet refund of my amount to my a/c. I have even lodged my complaint with them but i have not got any satisfactory reply from them. I have even attached my credit card statement for the last 1 month as an evidence wherein there has not been any credit of rs. 3184/- during this period. I had asked them to provide me the unique transaction reference no. (Utr no.), date of transaction, bank a/c and ifsc code that has been debited and bank a/c and ifsc code to which the amount has been credited. But they are not providing me these details. Please help me in getting refund of my money into my a/c. Was this information helpful? | |
OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 02, 2019 OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy
Verified Support Dec 04, 2019 OYO Rooms Customer Care's response Hi, our concerned team has reached to you with a proper resolution. Please consider this experience as an exception. We assure a hassle free stay in the future. Feel free to get back incase of any other concerns. ~Aish
| |
Add a Comment | |
73%
Complaints
6582
Pending
1005
Resolved
4541
View all 6582 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment