[Resolved] Oyo Rooms — didn't get a room as specified by oyo and did not get refund after cancellation

Oshiya R A

from Delhi, Delhi

Address:

Room No.36,Cauveri Hostel, Pondicherry University, 605014

I booked a room using the oyo app. A room for 3 people. But when we saw our hotel we were very much dissatisfied. People can't stay there. I didn't expect this frm oyo. They provide 2people room instead of 3 people room that too nobody would be able stay there. Such a bad condition. So, we decided to cancel and it was said that we would get the full refund. But until now didn't get any refund.

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Nov 6, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

OYO Rooms Customer Care's response Hi, We apologize for the upsetting experience and we are constantly upgrading our services to enhance your satisfaction. Kindly, help us with the booking ID/contact details so that we can assist you in a better way. ~Joy

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Comments

Sandyhussain

from Noida, Uttar Pradesh

Hi
I am very disappointed. With HR Team (swati Sharma). I received a call from HR Oyo that I shortlisted for F2F Interview. I report there on 9th sep . But till date I didn’t get any response from HR . And when I try call she is not picking. At least let me know whether I am selected or not .
This is very bad.