[Resolved]  Oyo Rooms — didn't get refund after a month

Booked room with oyo on 28 sept 2019 and called hotel for confirmation but hotel said they are not accepting bookings from oyo. Hence asked for full refund but amount i have paid not refunded even after 33 days more than the said 7-14 working days.
Whenever i call to customer care then they just say we have initiated the refund but not providing transaction id for further investigation.

Booking id: gtpq8359
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2019
OYO Rooms Customer Care's response
Hi, We are sorry for the trouble. Thanks for providing your booking details. We ensure that this will get resolved at the earliest. ~Aish
Verified Support
Nov 01, 2019
OYO Rooms Customer Care's response
Hi, Our concerned team has reached to you with a proper resolution. Please consider this experience as an exception. We assure a hassle free stay in the future. Feel free to get back incase of any other concerns. ~Aish
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information