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Oyo Rooms — Didn't get the GST invoice of my last booking

Last month, I booked 3 rooms at OYO Hotels and Homes Pvt. Ltd. I paid the amount and got the service. But when I tried to get a GST invoice for my booking, my GST number was not on the invoice and the paid amount was also incorrect, even though I added the GST details in my profile. Then I tried contacting OYO customer care, I tried several times, but they kept my call on hold I use to wait for around 15 minutes but no response, such a useless service. I want to ask OYO, why you guys are not providing the GST invoice, I just want the GST invoice for my booking, what's the issue?
I request the consumer complaints team to help me out to get the invoice, I would be glad.

Thank you.
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Comments

Hi, we are empathetic to hear about the inconvenience you had to face. Kindly help us with your booking id/contact details so that we can provide you with the best possible resolution at the earliest.

Team OYO
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PrashantS007's [Complaint's author] reply, Dec 16, 2022
Hi team OYO,

Here is the booking id for which I haven't got the GST invoice.
Booking Id: SX396544
My Gmail: [email protected]
PrashantS007's [Complaint's author] reply, Dec 19, 2022
Dear team OYO,

Let me know if you would look into my query or if I should take some further action because it's been a very long and didn't get the GST invoice yet.

Thanks.
Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.

Team OYO
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