[Resolved]  Oyo Rooms — didn't get the refund due to problem between oyo and the hotel thereby hotel denied my check in which happened in july 2019

I booked rooms in udupi karnataka through oyo and when i went for check-in they hotel people told that they are not related to oyo and they denied my check-in. When i called the customer care they kept me on hold for an hour and after that they assured they will refund the amount within 14 working days. This happened on july 2019 and till date i haven't recieved my refund back i have contacted the customer care almost hundred times after that and every time each executive will be assuring me that i will be recieving in next 14 days. Worst customer experience i ever had. Pls find booking id and hotel name from attached