[Resolved]  Oyo Rooms — different room then those shown in the pictures, demanded for extra cash

Booking id: ejbo0738, oyo 30865 ss residency

1. Checking in took more then 30 mins and that too happened after calling oyo because the manager was rude.

2. The room allotted wasn't the one shown in the pictures.

3. They charged us rs.300 extra for the extra mattress and didn't give us a bill for the same.

4. Complimentary breakfast with the booking was denied saying they don't have such facilities.

5. There was no water in the washroom in the morning because of which running late for my day.
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Jul 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
OYO Rooms Customer Care's response
We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. We're getting this check for you.

Regards,
Team OYO
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