[Resolved] Oyo Rooms — disgusting service by oyo rooms and your staff members | |||
Worst services provided to corporate. Booked rooms for the first time, when we reached in puri the hotel told that we dnt have booking. Oyo didnt booked any rooms for us. We are having corporate tie - up with them, hence the same stands cancel. Booking id is psqj1609. We called the corporate personel mr. Akshat ghiya-manager corporate sales kolkata phone number [protected], he didnt co-operated, rather blocked our numbers. Such a irresponsible behaviour from a branded company. Later we informed the same to the customer care, they provided us a property which is 2.5km from the last property. There also we faced the same thing, there was also no information frm oyo about our bookings. Then we requested not to help us and then they told that whether we require rooms or not they want a clear reply so that the call can get recorded... We said them not to help us with those fake bookings. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 OYO Rooms Customer Care's response RonikaMy heartfelt apologies for the trouble you had to go through. This is not who we are and the same has been forwarded to the team. My team will soon get in touch with you and will fix this. Regards Team OYO. Verified Support Jul 24, 2017 OYO Rooms Customer Care's response Ronika, my team tried contacting you on the registered number but there was no answer from your end. Kindly update your alternate contact details here or send us at [protected]@oyorooms.com and we shall connect with you. Regards Team OYO Verified Support Jul 28, 2017 OYO Rooms Customer Care's response Ronika, we're trying to connect with you but all the attempts are unsuccessful. We would request you to please share alternate contact details here or send us at [protected]@oyorooms.com so that my team can contact you. Regards Team OYO Verified Support Jul 28, 2017 OYO Rooms Customer Care's response Ronika, my team contacted you and were able to resolve your concern. We once again apologize for all the inconvenience caused. We will make sure that nothing of this sort ever happens again. Do let us know if you need any assistance. We're here for you. Regards Team OYO | |||
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