[Resolved]  Oyo Rooms — Do read my comment. Not a complaint but definitely an alarming bell for new customer like me

I booked a hotel room few days back for 4 days through oyo. I opted for payment on arrival. Today i thought that i must view some review before confirming my stay at that hotel.
But what i see is totally different from the polished website of oyo rooms.
Soo much complaint and in response oyo has only one thing to say
"we're extremely sorry to know that you had a bad experience with us. This is not what we want our guests to go through."
After reading complaints, even i felt that i have been cheated. I wasted my time, almost 1 hour to confirm my booking and choosing place of my interest.
But thanks to god that no money was spend.
Thanks to all unsatisfied customers who opened my eye before paying my charges.
I'll be visiting that hotel but not through oyo and if, facility and charges remains the same, i'll again write on that otherwise i'll opt for other hotel. And in this case case also i'll share my experience.
Cheaters like oyo should not be encouraged.
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Aug 12, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2017
OYO Rooms Customer Care's response
Dear James,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
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