[Resolved]  Oyo Rooms — Double payment: booking time(through Gpay) and cash at hotel

Address:Oyo flagship 83841 magical crown Inn saravanampati,coimbatore

I book rooms in oyo as by online and that online booking time I get a Gpay link to pay the payment amount.I done the payment and booked scuessfully.
On the check in time the hotel receptionist ask me the booking id and verified.
On the check out time they ask me to pay amount, they recieve message as cash at hotel.
Double payment, how this happens.
Both the booking id's are same
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Sep 20, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Aug 18, 2022
Updated by Jestin sm
In Same booking id how it will happen
Verified Support
Aug 20, 2022
OYO Rooms Customer Care's response
Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
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I didn't get the money back.

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