[Resolved] Oyo Rooms — double payment deduction

Shivam Behl

from Gurgaon, Haryana

Address:	Bangalore, Karnataka
Website:	OYO ROOMS

Hello oyo,

This is shivam, i made a booking in one of your property at new delhi (Oyo5270 sam hotel) and dual payment got deducted from my bank account i. E inr 1750/- and 1750/-. I tried calling your customer care but unfortunately there was no response from there.
So please i request you to refund my additional amount of inr 1750. I have attached the screenshot of the payment made to you.

Thanks
Shivam

+2 photos

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Jul 9, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

OYO Rooms Customer Care's response Dear Guest,

Our sincere apologies for the hassle occurred. Request you to kindly share your booking ID with us so that we can get this investigated from our end.

Regards
Team OYO