[Resolved] Oyo Rooms — Double payment issues

abhishekvnsanand

Website:

www.oyorooms.com

I have done double payment for my last booking ID FAKH7113 on 26/12/2020

First payment was done through google pay app which was not accepted but amount was debited from my account.

After that I did payment from ICICI netbanking which was finally accepted.

I want refund for my first payment.

Attaching the snapshot/pdf for both the transaction

+2 photos

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Aug 12, 2021

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2021

OYO Rooms Customer Care's response Dear Guest,

We understand your concern regarding the refund. Rest assured, we'll get this checked and connect with you soon.

Regards,
Team OYO

Verified Support

Jan 05, 2021

OYO Rooms Customer Care's response Dear Guest,

We believe our concerned team contacted and communicated the needful. Do let us know if you need any further assistance.

Regards,
Team OYO