[Resolved] Oyo Rooms — Double payment made!

[Resolved] Oyo Rooms — Double payment made!

R Rohan Ghatpande Oct 3, 2021 Oct 6, 2021 This thread was updated on Oct 6, 2021

I made a booking through the oyo app. At the first attempt, the transaction failed so I tried again with my credit card. Now my credit card shows two 1401₹ transactions for a single booking. My booking ID is H1SP0714 Name: Rohan Ghatpande Mobile no: [protected] Please initiate the refund for the additional transfer. I have attached the screenshot below which clearly shows the 2802₹ amount transfer! Do the needful at the earliest! +1 photos Was this information helpful? No (0) Yes (0)
Oct 5, 2021 Complaint marked as Resolved The resolution process was a smooth one. I'm satisfied with the conversation I had with the official. Thank you for the support! OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 05, 2021 OYO Rooms Customer Care's response Hi Rohan, this needs our immediate attention and we would surely want to connect with you on this. ~Dia Verified Support Oct 06, 2021 OYO Rooms Customer Care's response Hi Rohan, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us. ~Team OYO
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