[Resolved] Oyo Rooms — early check-in | |||
I have booked an hotel through oyo with booking i'd nkyf7968 i called and confirmed it with your oyo executive that early check-in is available or not she said early check-in is available by 6 am her name is shivangi believing that i came here morning property is not allowing me to check-in i have to get back to work by 9 am i didn't get proper sleep also. I raised an complaint and your senior person mr. Sudeep chowdry spoke he was rude he said to check-in in another hotel in another location but i said that location is not safe he still insisted me to check in. So you guys from aren't worried about customer safety right i'll definitely escalate this issue legally through advocate. I have been waiting for one hour in road now still searching for an hotel. Second time this is happening to me with oyo if i'm performing well because of lack of sleep will you guys take responsibility if i loose my job. Will you provide money and food to my family. I need an proper explanation for this issue happened before i file complaint i'm informing you guy's. Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you soon.Regards Team OYO | |||
1 Comment | |||
Comments
Disgusting services no power from 36 hours. Literally the worst hospitality ever by oyo. No concerned person attending call or email. Highly disappointed, kindly take action!
Reply
OYO Rooms Customer Care's response, Jun 6, 2019
Verified Support
We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.
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