[Resolved] Oyo Rooms — early check in charges - oyo 14938 kala sai | |
I recently booked an OYO room in Shirdi - OYO 14938 Kala Sai for 2 days. It was a prepaid booking. Check In timings was supposed to be from 12PM. But we had to check-in by 8.20AM on the same day. They asked us to pay INR 1280 as a Early Check-In Charges stating it is 0-30% of the booking amount. We paid the amount. In the bill receipt whatever we have got, Early Check-in charges shows only INR 398. What happened to the other INR 882 we paid? In the bill copy Under Others they have charged INR 882. I want refund for the other 882 INR whatever they have charged. Please find the attached bill copy. I am highly disappointed with OYO service. Kindly do the needful. Was this information helpful? | |
Feb 15, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.Regards Team OYO Verified Support Jan 15, 2019 OYO Rooms Customer Care's response As checked our team connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.Regards Team OYO | |
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