Oyo Rooms — early check-in not provided after promise no refund was credited after consequent cancellation

Booked oyo room (Booking id noxls729, oyo 13583) hotel paradise inn, talegaon, on 4 jul 2019 for one day stay 18 -19 july, i needed early check in at 7 am
I made payment rs. 999/- on 17 jul 2019 for above mentioned booking after assurance (Early check in at 7 am with charges as applicable) from customer care [protected] and [protected], hotel receptionists
After reaching hotel early in the morning at 7 am on booking date 18 jul 2019 i was denied entry. That no room is available before 12 pm. Immediately i had to go to another hotel to stay. I cancelled the booking immediately after knowing that i am unable to check-in at 7 am. Behavior of receptionist was very rude. He assured that money will be credited back in my account.
Since than i never visited hotel.
I want my booking amount rs 999/- to be refunded along with rs. 10000/- as compensation amount for inconvenience that i faced early in the morning of 18 july 2019. I along with my family felt harassed mentally and physically.