Oyo Rooms — Early check out

Oyo Rooms — Early check out

A angadojha

I had made a booking from 21.02.2021 till 27.02.2021 for a room at Spot on 73468 Destiny Inn and paid the full amount. the company has cancelled my booking on their own on 24.02.2021 as early check out and processed the refund. I asked them why this has happened they said it is a technical mistake and you have to make a fresh booking with new price tariff. This is total breach of trust, Please look into the matter urgently and oblige. Regards Angad Ojha +1 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Feb 26, 2021 Updated by angadojha What should I do till you resolve my issue. Shall I wait on the street till you resolve the issue. Mar 13, 2021 Updated by angadojha Still no progress,
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Verified Support

Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy

angadojha's [Complaint's author] reply, Feb 25, 2021

it's already been over 24 hrs and you still saying sorry. nobody from your team contacted me and resolved the problem yet.

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Verified Support

Hi, we understand your concern. Please be assured, we're closely following up on this to ensure it is resolved at the earliest. Your patience is much appreciated.~Dia