[Resolved]  Oyo Rooms — early sunrise check in

Address:Dahod, Gujarat, 389151
Website:oyo rooms

Date-18 dec 2017
Sir i have booked a room in gem 92 hotel in delhi and had opted for early sun rise check in but at the time of checkin the manager denied the booking and said we cant check in before 12pm and we have to wait for regular check in time. When i made a call to oyo rooms customer care, the representative told me i haven't made early sunrise check in and when the call was transfered to senior team he accpeted that the charge was charged for early check in and they had promiced me for early check in and its not all about refund.
Myself mohit
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 23, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
OYO Rooms Customer Care's response
Hi Mohit,

Please share your booking ID/registered contact number with us and we'll get this checked for you.

Regards
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information