[Resolved] Oyo Rooms — Everything false

Abhishek Prabhakar

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.oyorooms.com

I booked this hotel via Oyo Rooms at Noida Sector 12 (Hotel Royale). Expected it to be good as per the pics and details mentioned on the website. But it turned out that everything is lied on the website. Pics are morphed and details are inaccurate. Rooms are not clean. Bathrooms are horrible. Bad bedsheets and covers. AC was not working. Wi-Fi was too damn slow. Didn't had a parking while it was mentioned on the website. Customer service and their attitude was nothing to be pleased about. Please avoid this and save yourself from getting cheated.

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

OYO Rooms Customer Care's response Hi Abhishek! We're extremely sorry to know that you had a bad experience with us. We regret and apologise for the inconvenience you had to go through. Please share your Booking ID so that we can look into the matter at the earliest.