[Resolved] Oyo Rooms — excess amount, no breakfast

deba1981

from Chandigarh, Chandigarh

Address:

Gurgaon, Haryana

My booking id was ywgp6123, booked on 8th march & amount was rs 1286. On day of my stay on 12th march i came to know that my booking id changed as qwnd1634 & amount is rs 1399. I request for this excess amount rs 113.
On the check-out time breakfast was not provided.in the check-in time no water bottle given inside the room. So, i would like to request to return around rs 300 in my a/c.
I have bitter experience with oyo. Ritesh agarwal came to our organization. Such careless business is not at all recommended.

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Apr 16, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO

Verified Support

Mar 15, 2019

OYO Rooms Customer Care's response Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the needful over mail. We again apologies for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.