[Resolved] Oyo Rooms — excess charging... delayed payment to its property owners. | |||
From: temple city hotel hospitality consultant services Date: mon, 10 jun 2019, 9:44 am Subject: mdu050 - online payment req : pay at hotel or direct online payment to hotel account. To: arun oyo, partner support team, oyo rooms Dear sir, Warm greetings from hotel templecity lakeinn, madurai. Well, we had past more than 6 months tie up with you & the collection was at both end. Well, now our top administration have decided to collect all funds to our own hotel account. Then every 5th of the each month we planned to disperse the amount as per the bills raised by oyo. As gentle guesture, since oyo have maintained during past 6 months, now we would deliver the same action from our side too. We will be prompt in payment against the bills raises by oyo every month. So kindly do the needful at the earliest Oyo must immediately stop the option of collecting money from customers through our property. Oyo must allow customer to pay to us directly / through online transaction towards our bank account shown below. We are not intrested to allow / authorize oyo to collect money from customers henceforth behalf of our property. Kindly update this online option immediately. Our bank account details are with oyo team & it must be updated for our customers usage while making their online booking. Kindly co-operate. With regards, K. Thirupathi m. Pharm frsh Partner - hotel templecity lakeinn, Near tollgate, katthapatti, Melur 4 way road, Madurai Mob #[protected] Was this information helpful? | |||
Aug 13, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 10, 2019 OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you soon.Regards Team OYO | |||
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