[Resolved] Oyo Rooms — Extra charge by the hotel

Nafis Maysaa

Oct 22, 2022

Address:

Bangalore

Booking ID JCAK3883, Booked a roand paid rupees 882 which was the complete amount like i was told via customer service. On reaching the hotel, i was denied the keys at 2am in the nights and was pressurized to pay 800 extra after which i would be given the keys.

Was this information helpful?

No (0)

Yes (0)

Nov 29, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2022

OYO Rooms Customer Care's response Hey Nafis, we are sensitive to your concern. OYO is dedicated to guest contentment and happiness. We have raised your concern with our team and they will assist you soon.~Team OYO