[Resolved] Oyo Rooms — Extra charge on paid bill

Himanshu_Bhatt

Jun 14, 2022

Address:

Royale Avanue Near Brijwasi Dairy opposite relience tower, near DTCBus Stand, Ibrahimpur, Delhi, 110036

I complaint against OYO Booking i booked a room on 13/06/2022 in ibrahimpur village OYO 63634 ROYALE REVENUE booking I'd - XQ5E1108
I paid full online payment when i reached today on hotel they denied for stay and told that go and talk to oyo customer care we don't provide any room that's not the manner of talking too and overcharged extra money 800 rs for room how this shameful. I am with my family i booked booking with oyo app with full payment and when i call oyo customer care they also no response and i had to pay exra charges i need to take action against this fraud from OYO side.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 21, 2022

Complaint marked as Resolved

i get refund 350 rupees thankyou but very disappointing with the service. i pay total 800 rupees. how it is guarantee that next time same incident happend or not if i booked from OYO.

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

OYO Rooms Customer Care's response Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.

Team OYO