[Resolved] Oyo Rooms — extra money charged without proper reason
S
Surri8271
from Mumbai, Maharashtra
Address:
Jaipur, Rajasthan
I have booked room for two days with booking id-asuz2546 with cost of 1241 rs. I checked in 30 august and paid full amount 1241 twice. (As at first time transcation failed but latter it was paid although the receptionist didn't told me). Next day i checked out at 12 pm and i got a message a refund of 750 rupee. I checked my transactions. The money deducted was double of 1241 and they charged 743 rupee for early checkout although i booked room for 2 day. Please clarity mu concern.
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Oct 6, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
OYO Rooms Customer Care's response Hi, sorry for the inconvenience caused. We will update you soon. ~Joy
Verified Support
Sep 03, 2019
OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Sam
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