[Resolved] Oyo Rooms — extreme harassment - financially, mentally, physically | |||
We at tecnimont, mumbai had booked oyo 7150 metro view residency (Classic double) at malad -31st july to 1st aug @1460 for our staff mr. Hara prasad swain who is coming from malaysia. It was booked from our mumbai office (Mr. Nadeem [protected]). It was cancelled with the reason that our staff didn't attend the call which is really nuisance, as before cancellation it is must to call the person who has booked the hotel, as staff can't attend call when he is in flight (This small thing oyo's concern should understand in hotel business) how, he can cancel the booking like a layman. After this further booking done in oyo 22535 hotel orbit inn and it was really worst when we came to know that in midnight they told to our staff that this cancelled and they hv arranged booking in another hotel at goregaon for which staff had to arrange the transportation. This is really worst which has resulted big harassment in terms of metally, physically & financially and not at all acceptable. It is must to return all the charges with penalty on a/c of physical & mental harassment in midnight. Was this information helpful? | |||
Sep 23, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 23, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO | |||
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