[Resolved]  Oyo Rooms — fail to provide rooms though confirmed earlier

We had booked 2 double rooms for 4 people to stay at yelagiri, at hill view cottages (Oyo 41072) for 2 days between 22 to 24 dec 2019 and it was confirmed via booking id cyop6347 but to pay on arrival. However when we reached the hotel on 22nd we were informed that this cottage is not part of oyo and we were stranded for hours and we ended up in staying in another and paid heavily and had to stay in one single room without any additional bed. The service provided by them is very pathetic and especially in a place where we are only tourists it was very difficult to negotiate and whole purpose of booking via oyo rooms is defeated and strongly condemn this type of poor service and patrons should take care of this type of poor service from established provider with lots of promises online.