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Oyo Rooms — Failed refund

I have completed a transaction through oyo and completed the payment as the money has been debited from my bank account and the booking has shown to be confirmed even. but when i cancelled the booking, it is showing payment failed and that my payment hasn't been recieved.
i have lost rs994 because of this scam

please look into this
Booking ID F89V3469
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Comments

Hi Manish, as checked we haven't received any payment from you.
We'd suggest you to check with your bank for the same. ~Team Oyo
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