Oyo Rooms — Fake booking of oyo rooms

Address:	495220
Website:	www.oyorooms.com

Booking no-bjsz5691, dt-16th may.-16.

This complain is about the false confirmation from oyo booking team.Initial above order was booked online for two premium rooms at a price 27109 inr. After booking of order, we got confirmation message and details of hotel located at srinagar. But when i reached to hotel for check in, we found that there is no booking in our name in that hotel, even i have show my conformation booking letter sent by oyo rooms to hotel management, they repaid that you may call to help line no. Of oyo rooms regarding booking issue. When i discussed with oyo room customer care for the same but finally they said sorry for inconvenience caused by our on-line booking team, we are unable to provide any rooms right now. I have waited nearly one hour with my family in hotel but no support was provided form customer care team of oyo rooms. Finally i leaved that hotel and searched another hotel for accommodation.