[Resolved]  Oyo Rooms — fake commitment about discount

Address:

122002

Dear sir,

I have booked this package yesterday through miss. Ranjana. She is committed to give me discount of rs.1000/- (Rs.500 per person) on total package. After her confirmation i have done payment procedure of 15000/-.

When i receive final confirmation mail from mr. Jaskaranpreet bajwa as per below mail there is discount not mentioned. After that i called, he is clearly tell me is it not possible to give discount in this package. Mrs. Ranjana admitted on call she was give me a commitment for discount and she will send final confirmation mail including discount.

After 5 minits mr. Jaskaranpreet bajwa called me and tell me is it not possible to give discount if you want then i have canceled your booking. Almost half day from my busy schedule i have spend for this booking, also basis on this booking i have done my flights and trains bookings to come and return from delhi because i am living at gujarat vadodara.

At the very beginning we are facing the this kind of problem, in future we are thinking your services not up to mark. First time i faced this kind of wrong commitment trough any tour service provider.

Kindly look at above matter and give me resolution on commitment basis. Because i have booked this package on the commitment of oyo service department.

N a makarani
Mob-[protected]